Terms of Service

These Terms of Service ("Terms") govern your use of ValidTeam (the "Service"), our project and issue management platform available at rumiamanage.com. By creating an account or using the Service you agree to these Terms.

If you are using the Service on behalf of an organization, you confirm you have authority to bind that organization, and "you" refers to that organization.

Eligibility and accounts

You must be at least 16 years old to use the Service. You are responsible for activity under your account and for keeping your credentials confidential. Tell us promptly if you suspect unauthorized access.

You may not share an account or let someone else use your credentials. Accounts are for individuals; organizations should use workspaces and seats.

Your content

You retain ownership of the content you create. You grant us a worldwide, royalty-free, non-exclusive licence to host, copy, transmit, display, and adapt your content only as needed to operate and support the Service for you.

That licence ends when you delete the content, except for copies retained in backups or required by law.

Acceptable use

You agree not to use the Service to:

Break the law, or infringe anyone’s rights.
Upload malware, or content that is unlawful, defamatory, or that infringes privacy or intellectual property rights.
Attempt to gain unauthorized access to the Service, another account, or any connected system, including through probing, scanning, or bypassing rate limits.
Interfere with the Service’s operation, including by overloading it, or circumventing usage limits.
Scrape, reverse engineer, or extract the Service to build a competing product, except where that restriction is prohibited by law.
Use the Service to build or train a competing product from our content.

Subscriptions and fees

Some plans are paid. Fees are charged in advance per billing period and are non-refundable except where required by law or stated otherwise at purchase.

We may change pricing with reasonable notice. If a price change affects your renewal, we will tell you before it takes effect and you may cancel instead.

Our service commitments

We aim for high availability but the Service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free operation. Where we publish a service-level agreement, it governs instead of this section.

Our intellectual property

The Service, including its software, design, and trademarks, belongs to StratNovo and its licensors. We grant you a limited, revocable, non-exclusive right to use the Service per these Terms. These Terms grant no right to our trademarks beyond using them to identify your content.

Third-party services

The Service integrates with third-party services that we do not control. Your use of them is governed by their own terms, and we are not responsible for them.

Suspension and termination

You may stop using the Service at any time and close your account from your settings. We may suspend or terminate access for material breach, including the acceptable use rules above, or where required by law.

On termination, your content becomes unavailable and is deleted in line with our retention commitments.

Disclaimers

To the fullest extent permitted by law, the Service and all content and materials provided through it are provided "as is" and "as available", without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will meet your specific requirements or that results from using it will be accurate or error-free. You are responsible for reviewing content before relying on it.

Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, nor for lost profits, revenue, data, or goodwill, arising out of or related to the Service.

Our total aggregate liability for all claims relating to the Service will not exceed the greater of the amounts you paid us in the 12 months before the event giving rise to the claim, or one hundred US dollars (USD 100). Nothing in these Terms limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud.

Indemnity

You agree to defend and indemnify us against claims arising from your content, your use of the Service in breach of these Terms, or your violation of law or the rights of a third party, and to pay damages finally awarded or agreed in settlement.

Governing law and disputes

These Terms are governed by the laws of South Africa, without regard to conflict-of-law rules. The courts of South Africa have exclusive jurisdiction, except that residents of the EEA, UK, or Switzerland may bring proceedings in their own courts and consumers retain any protections their local law grants them.

Before filing a formal claim, please contact us so we can try to resolve the issue informally.

Changes to these Terms

We may update these Terms as the Service changes. If a change is material we will notify you by email or in the Service before it takes effect. Continuing to use the Service after that means you accept the updated Terms.

Contact us

Questions about these Terms can be sent to legal@rumiamanage.com.